Our Services

Safer provides a range of services available to any victim of domestic abuse.

Safer has run the Guernsey IDVA Service since the beginning of 2013 and in the first three years of operating received 369 referrals for high-risk victims of domestic abuse

Currently Safer employs three IDVAs who have completed specialist accredited training and hold a nationally recognised qualification. These highly trained professionals work with clients from the point of crisis to assess the level of risk, discuss suitable options and develop safety plans. IDVAs are independent from statutory agencies to ensure the best possible support and advice is offered to each client, but because they work with the highest risk cases they are most effective within a multi-agency framework.

IDVA work includes:

  • Ensuring in all multi-agency settings that the client’s perspective and safety are kept at the centre of proceedings
  • Creating safety plans for clients and helping them to implement safety measures for themselves and their children at home, work or out in public
  • Supporting clients in meetings with other agencies
  • Supporting clients reporting to the police
  • Providing impartial and independent support to clients both in court and throughout the legal process
  • Assisting access to legal advice and representation e.g. to obtain domestic violence injunctions
  • Assisting clients to access Refuge accommodation or other emergency housing
  • Providing emotional support
  • Referring clients on to other agencies for ongoing support. This may include counselling or outreach support
  • Liaising with social workers on child protection issues

There are many other ways that IDVAs can support victims of domestic abuse and every client has different needs. Research and studies have shown that when clients engage well with their IDVA, there are clear and measurable improvements in safety, including a reduction in the escalation and severity of abuse and a reduction or even cessation in repeat incidents of abuse.

IDVA Referral Pathways

Referrals are currently made through the Multi-Agency Risk Assessment Conference (MARAC) process for men or women aged 16 and above living in the Bailiwick regardless of gender, age, ethnicity, sexual orientation, disability or religion.

If you would like to learn more about the work of an IDVA or have any questions regarding domestic abuse please contact us.

Safer employs a full-time Children and Young People’s Domestic Violence Advisor (KIDVA) who works within a multi-agency framework to support children and young people from
5 to 17 years old who have witnessed or experienced domestic abuse within their family or who have been a direct victim of domestic abuse in their own intimate relationship.

The KIDVA is based in the Women’s Refuge and works very closely with the IDVA Service. This service was implemented in Guernsey in June 2014 thanks to a grant from BBC Children in Need which has now been generously extended until the summer of 2018.

KIDVA work includes:

  • Identifying and assessing risks and needs of children and young people experiencing domestic abuse using the Young People’s Risk Identification Checklist and My Star to measure outcomes
  • Working with children and young people to create safety plans and implement them in their day to day lives
  • Supporting other agencies in working with young people and joint working where appropriate
  • Assisting young people to recognise domestic abuse if it is present in their own relationships and provide education, support and safety planning as necessary
  • Helping young people to access ongoing support through other agencies such as
    The Hub, Action for Children, Child and Adolescent Mental Health Services (CAMHS) and Therapeutic Services (formerly Post Abuse Therapy Service) amongst others
  • Ensuring that children and young people are safeguarded and flagging concerns in an appropriate way where necessary.

KIDVA Referral Pathways

The Service is currently only able to accept referrals for high-risk cases through the Guernsey Police Public Protection Unit (PPU) and the Multi-Agency Safeguarding Hub (MASH). It is hoped that in the future funding can be secured to enable Safer to extend the service to medium and low risk young people.

If you would like to learn more about the work of a KIDVA or have any questions regarding domestic abuse and the effects it can have on young people please contact us.

The Guernsey Women’s Refuge opened in October 1998 in response to the recognition of a growing need for emergency accommodation for women and children escaping domestic abuse. Since that time the Refuge has provided a safe place for hundreds of survivors and their children.

In April 2014 the management of the Refuge came under the Safer LBG umbrella and several changes have taken place, including the creation of a central point for frontline staff to work from to ensure a joined-up service and continuity of care for clients and their families.

The Refuge building has five bedrooms for clients; two of these are family rooms and two bathrooms are utilised by all residents. This does mean that boys can only be accommodated up to the age of 14 and this is an issue that Safer is hoping to address in the future with more flexible Refuge provision.

Residents stay for different lengths of time depending on their situation and needs and Refuge staff work closely with them to ensure their safety and assist them in making positive steps forward and finding a safe and secure home for their future.

The Refuge building is light and airy, with well-equipped shared facilities and an outdoor space for children. Unfortunately there is currently no official refuge provision for men escaping domestic abuse in Guernsey but our staff have strong links with other agencies in the Bailiwick and have managed to secure emergency accommodation for male clients in the past. If you require help or advice regarding accommodation please do not hesitate to contact us. Our telephone line is answered 24 hours a day, 365 days a year.

Upon entering the Refuge, residents are allocated a key worker who will be their point of contact throughout their stay and will provide support and assistance in any way possible. Once a resident has moved out, their support can continue for as long as it is needed through Safer’s Outreach Service, ensuring clients are able to access help with someone they know and trust.

What Does the Service Do?

Safer’s Moving On Service believes that everyone has the right to live free from fear and abuse. We offer survivors free, confidential counselling by highly experienced professionals with extensive knowledge in this field who are able to assist survivors in moving forward and processing their experiences.

Who Is This For?

Moving On Counsellors will accept referrals for any person over 18 years old who is no longer in an abusive relationship, has a wish to move on and is not receiving counselling from another service.

How Do I Access the Service?

People wishing to speak to someone regarding their situation are welcome to call
07781 133321 and leave a message requesting a call back. Referrals are also accepted from other services, such as the IDVA Service and Refuge Outreach. If you are a professional who feels an individual may benefit from counselling please contact us on the above number or by email enquiries@safer.gg.

How Is Moving On Counselling Funded?

Our counsellors are independent and generously give their time free of charge. Other costs associated with the service are raised through Safer’s fundraising activities.